CMMI Institute

Solutions

Solutions

ISACA enables organizations to elevate and benchmark performance across a range of critical business capabilities, including product development, service excellence, supplier management, and cybersecurity.

Learning

Learning

CMMI® training courses provide guidance for efficient, effective improvement across multiple process disciplines in an organization. Whether you are just getting started with CMMI or have decades of experience, our training courses will move you along your career path.

Partners

Partners

Our Partners are selected, trained, and licensed by ISACA to deliver authentic services. When you receive CMMI-related services from a Partner, you can be sure that the quality of those services is comparable to the quality you would get from the institute itself.

Resources

Resources

The CMMI Resource Center is a collection of every digital resource in one place. Browse through our collection of presentations, webinars, articles, case studies, and whitepapers to answer all your CMMI questions.

News

News

Read the latest news, press releases and industry perspectives from CMMI.

Capability Counts 2018

Using Causal Analysis and Resolution for Multiple Challenges

2:10 PM - 2:50 PM


As organizations transition from CMMI-DEV Maturity Level 3 to high maturity, the ability to apply the causal analysis and resolution process relies on a good understanding of the available data, as well as the relevant processes impacted. Using lessons learned from multiple examples, this presentation will show how the components of the process can be used to address different types of problems or opportunities for improvement, from the contexts of quality assurance, software development, and others. By fitting the tools and analysis to the problem/opportunity at hand, the process becomes a systematic way to use data to improve and evaluate improvement.

Presenters